About Us

At atmwest, we began with a vision to revolutionise cash management services across Australia.

Your Trusted Partner in Cash Management: atmwest's Journey to Nationwide Leadership

who we are

atmwest is a leading provider of state-of-the-art cash management services, serving businesses across Australia excellently since the turn of the decade. With a focus on industry-leading hardware, security, and service, atmwest has established itself as the preferred choice for businesses seeking reliable ATM solutions.

Our extensive network of ATMs spans every corner of the country, ensuring unparalleled accessibility and convenience for businesses and consumers. At atmwest, we are dedicated to empowering businesses with seamless cash management solutions, backed by a commitment to quality, reliability, and innovation.

Mission Statement

Our mission is to provide innovative, secure, and reliable cash management solutions that exceed client expectations and drive business growth across Australia.

Our Values

Reliability

At atmwest, we prioritise ATM reliability, ensuring consistent uptime to support our clients' business success. We focus onminimising downtime and delivering seamless service fordependable access to cash and financial services.

Performance

We provide high-performance ATMs designed to meet the evolving needs of businesses. Our solutions empower businesses to excel in a competitive market by ensuring reliable, cutting-edge technology, seamless transactions, and operational efficiency, all contributing to long-term success and growth.

Partnership

We view client relationships as partnerships based on trust, mutual benefit, and shared success. We work closely with clients to provide tailored solutions and foster long-term growth through open communication and exceptional service.

Growth

We are dedicated to supporting the growth and success of our clients by providing tailored tools, innovative solutions, and ongoing support. We help businesses thrive by enhancing efficiency, performance, and customer satisfaction, driving long-term prosperity.

atmwest History
Origins & Founding
• atmwest’s roots trace back to a partnership between John Allen and Chey Aitken.
• Chey, operating a finance business (Focus Finance) that specialised in funding pubs, hotels, and motels, recognised the growing demand for ATMs in these venues
2007
Official Launch
• atmwest fully launched, importing the first Hyosung 1800CE ATMs into Australia.
• Bolstered equipment quality and showcased a commitment to modern ATM solutions.
2010
Product
Expansion
• Chey, operating a finance business (Focus Finance) that specialised in funding pubs, hotels, and motels, recognised the growing demand for ATMs in these venues
• Signs an agreement with the Australian Banking Association, paving the way for ATM West’s involvement in the national fee-free ATM program servicing remote communities.
2012
Strategic
Review & Growth
• John Allen retires; Chey Aitken becomes sole leader of atmwest.
• Company rebrands from a green logo to a new blue brand identity, launches a redesigned website, and intensifies focus on remote communities.
• Secures a key partnership agreement with Outback Stores.
2014
Fee-Free Scheme Entry
Signs an agreement with the Australian Banking Association, paving the way for atmwest’s involvement in the national fee-free ATM program servicing remote communities.
2015
Rapid Transaction Growth
• Chey, operating a finance business (Focus Finance) that specialised in funding pubs, hotels, and motels, recognised the growing demand for ATMs in these venues
• Annual transaction volumes reach 600,000, reflecting expanding market reach and increased consumer trust in atmwest machines.
2018
Successful COVID-19 Navigation
Maintains uninterrupted ATM services throughout the pandemic, retaining all staff and keeping key sites operational.
2021
Transaction Milestone
Surpasses 1 million transactions annually under the atmwest brand, with an additional 1.5 million transactions processed on behalf of third-party deployers
2022
Strategic Review & Growth
• Undertakes a comprehensive strategic review,
aiming to re-enter metro markets while scaling the team. Including rebrand
• Chey Aitken reinvests in atmwest, signalling confidence in the company’s ongoing growth trajectory.
2024
Present & Future
atmwest stands as a trusted leader in Australia’s ATM and payments ecosystem, with a proven track record of innovation, community focus, and resilient operations. Moving forward, the company plans to strengthen its presence in metropolitan areas, refine its technology portfolio, and continue delivering dependable, secure ATM services nationwide.
2025

Meet atmwest management team

Chey Aitken
Founder & Managing Director
Heman Sookun
Head of Communication
David Kompes
Head of Revenue
Jessica Laverack
Head of Technician
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