faq

We’re Here to answer all your questions

General Questions
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Payments and Transfers
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Account Management
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Security and Privacy
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Refunds and Disputes
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What is this payment platform used for?
How do I contact customer support?
Can I use the platform without installing app?
Are there any charges for creating an account?
Is the platform secure for transactions?
What should I do if I forget my password?
Is there a fee for international payments?
How long does it take for a payment to process?
Is there a limit on transaction amounts?
What is the minimum amount I can transfer?
How can I check my transaction history?
How do I cancel a pending transaction?
How do I update my profile information?
Can I change my registered email or phone number?
What is the verification process for accounts?
How do I link a bank account or card?
How can I increase my transaction limit?
How do I enable two-factor authentication?
How do I request a refund for a failed payment?
How long does a refund take to process?
How do I raise a dispute for a transaction?
What should I do if I am overcharged?
What is the process for resolving disputes?
Can I cancel a payment after it’s completed?
How does the platform ensure my data is secure?
How do I enable or disable security alerts?
How does the platform ensure my data is secure?
What should I do if my account is hacked?
How can I report a phishing email or scam?
How do I reset my security questions?
faq

Frequently Asked Questions

What services does atmwest offer?
How can I get a free ATM installed at my business?
What are the benefits of leasing an ATM from atmwest?
Can I purchase an ATM for my business through atmwest?
What is atmwest's mission?
How can I contact atmwest for more information?
What industries benefit the most from having an ATM on-site?
How does atmwest ensure the security of its ATMs?
What kind of support does atmwest provide for ATM operators?
Does atmwest offer revenue-sharing programs for ATM placements?

Let's
Work Together

We provide reliable ATM services with extensive coverage across Australia

We're here to help you grow
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Feel free to reach out to us through your preferred method of contact. We are eager to connect with you and explore how our Atmwest Team can contribute to your success.
In the spirit of reconciliation atmwest acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We payour respect to Elders past andpresent and extend that respect to all Aboriginal and Torres Strait Islander peoples.
Contact
sales@atmwest.au1800 40 20 40
Address
Unit 34, 115 Robinson Street East, Geebung, Queensland, Australia, 4034
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